Our history dates back to the foundations of a family business with over 30 years of experience in the manufacture of wood products. Now, under the banner of GORLETIC , we have established ourselves as designers of cutting-edge sports equipment. Our brand represents our commitment to innovation in the design, functionality, and durability of every product we create.

The idea behind GORLETIC arises from a contemporary need: the desire of many athletes to train in the comfort of their own home, but facing the challenge of limited space. Recognizing this demand, we are dedicated to designing home sports equipment that is not only compact but also versatile.

We are constantly evolving, researching and developing new sports equipment that meets market demands. Value for money is essential to us, and it's reflected in every piece we offer.

Frequently asked questions about returns

HOW LONG DO I HAVE TO MAKE A RETURN OR EXCHANGE?

You have 30 days from the date you received your order to request a return or exchange.

IN WHAT CONDITION CAN THE ORDER BE RETURNED?

For your return to be accepted, the order must be returned in perfect condition:

-No continued use : there should be no signs of having been used beyond the test.
-No marks or stains : it cannot have scratches, dirt, wrinkles or product residue.
-No signs of deterioration : no odors, no abrasions, no wear on fabric or material.

WHAT IS OUR RETURN POLICY?

If you are not completely satisfied with your purchase, you can request a return within 30 days of receiving your order. For a return to be valid, the product must meet the following conditions:

  • Be in perfect condition , unused and in its original packaging.
  • Include tags, accessories, and any other items it was shipped with.
  • Not applicable to personalized products, for obvious reasons.

If the product has a manufacturing defect, we offer a solution at no additional cost.

Who is responsible for return shipping costs?

The customer is responsible for the costs depending on their country. This amount will be deducted from the total refund.

What do I do if the product has a manufacturing defect?

Let us know immediately. Return it with its tags and original packaging so, after confirming, we'll also refund the shipping costs and send you a replacement at no additional cost.

How will I receive my refund?

The amount will be refunded using the same payment method used to make the purchase, once the return has been verified and approved.

Are custom orders eligible for returns?

No. Any technically modified product (laser engravings, material enhancements, etc.) is unique and therefore not eligible for return.